Customer Testimonials | Car Dealer Reviews Near Winamac, IN

DealerRater Jun 17, 2026

I wanted to give a shout out to Mark Miller. Very happy with the way he helped my wife's Grandpa out. Mark is a great person to deal with. He definitely took care of him. Thanks again Mark!

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DealerRater Apr 17, 2026

Very easy transaction. Brandi went out of her way to make sure I received the exact vehicle I wanted! Financing was smooth thanks to Jeremy! Seth was very welcoming and interested in accommodating my requests. They found the perfect vehicle for me! Once the deal was completed, Brandi introduced me to several service/parts employees, should I ever need anything. Everyone was so friendly and polite! If it’s not on the lot, they’ll go above and beyond to find it for you!

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DealerRater Apr 15, 2026

I was looking for a particular color (blue) Chrysler Pacifica and Brandi, Kylen, and Mark found one in 3 days! So friendly and helpful. This was a painless transaction. A great group of folks. Check this team out first before you buy a Chrysler product. You will not be disappointed.

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DealerRater Feb 11, 2026

Have been buying from this dealership for quite a few years, the experience is always seamless, pleasant, and above all professional! Brandi, Mark, and Seth were amazing!

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DealerRater Dec 15, 2025

Brandi treated us like family ! We love her ! She made buying a new car so easy ! We was able to walk out with our new car ! She worked so hard to get us what we wanted ! I know we will be returning !

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DealerRater Aug 16, 2023

Awful customer service. Used car department is managed by someone who has not taught their employees to communicate effectively.

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DealerRater Mar 22, 2023

Rich in the service dept helped us out when r vehicle went down. We didn’t purchase our vehicle there but they went above and beyond to get us going. Next purchase will definitely come from them.

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DealerRater Feb 14, 2023

I had the pleasure of working with Curt at Twin Lakes Chrysler Dodge Jeep Ram and I couldn't be happier with my experience. Curt was incredibly knowledgeable about the vehicles and was able to answer all of my questions with ease. He was also very patient and never made me feel rushed or pressured. The entire process was smooth and stress-free, thanks to Curt's expertise and professionalism. I would highly recommend Curt to anyone looking to purchase a vehicle at Twin Lakes Chrysler Dodge Jeep Ram. 5 stars!

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DealerRater Apr 27, 2021

I have bought MANY vehicles in my lifetime, but none was as easy as the Jeep I bought at Twin Lakes. The vehicle was priced $2000 lower than one I found in Indy and they gave me $2000 more in trade than any dealer I had been to (and I had been all over) Phil was very laid back and there was never any pressure to buy. Awesome experience

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DealerRater Oct 14, 2020

They are very good at the services they provide for my auto I have been a loyal customer for this dealership for years Very happy with my experiences there always Great people too “ Friendly and professional salespeople Excellent service department I will HIGHLY RECOMMEND THIS DEALERSHIP “ THANK YOU ALL “

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DealerRater Oct 6, 2020

Phil Weishaar was awesome. Easy to work with and get looking until we found exactly what I wanted. Easy financing and closing. All were super friendly.

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DealerRater Oct 2, 2020

Great service friendly staff every time I go to the dealership I am always treated well I have had my problem taken care of the service department always treats me well

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DealerRater Sep 25, 2020

Working with our salesman, Curt, was an excellent experience. He was always in communication with us. We love our new 2020 Ram 1500 Laramie! Thank you!

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DealerRater Jul 18, 2020

Service was fast and people are friendly. Quality always. I would recommend to anyone needing service to check them out. A+A+A+ Great People

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DealerRater Jun 24, 2020

Always great and dependable service, I trust my advisor Cody to always let me know what my Jeep needs. The technicians are knowledgeable, Darron is great at diagnosis and repairing whatever I need.

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DealerRater Jun 18, 2020

The staff here treat each other poorly and do not have a good working order. They sell vehicles overpriced and do not care about their products. I definitely do not recommend.

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DealerRater May 5, 2020

Prompt, courteous, excellent service center. Polite, friendly, professional, always has the customer in mind. Top notch break room, service was standard amount of time for an oil change and car inspection.

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DealerRater Apr 8, 2020

This was a excellent experience! My salesman was awesome and help to change my mind on buying my last Ram outright for a new 2020. I love the new truck.

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DealerRater Apr 7, 2020

Made process easy, and smooth. They did what they could to get me into my new vehicle. Made the experience worth it. Really great guys!

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DealerRater Mar 20, 2020

We bought new cheerekee and love it 5 th car &truck from same dealership and sales person. Will buy next vehicle from there. Service dept. is on the ball

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DealerRater Dec 4, 2019

I have used this facility exclusively for last several years. They have good people and have done good work. However, since they now have new ownership (Twin Lakes) they now charge to look into a potential problem. It was routine to ask them to check into something I thought could be a potential problem. I asked them to check a caliper that I thought was not operating properly. When I got my bill I was charged for this. I should have been notified that if they look into something, I would be charged. The people are still good but the ... Read More

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DealerRater Oct 29, 2018

Front end was squeaking and cable on passenger side mirror was broken. Fixed everything quickly. Great job. Changed control arms and replaced the broken cable.

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DealerRater Oct 26, 2018

The people are very nice and always ready to help you and they have a great selection of vehicles and truck and they go out of the way to help you

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DealerRater Oct 21, 2018

Hendrickson always gets me right in for service. I buy and have all my vehicles serviced, they are alway kind and efficient. Would recommend friends and family to shop Hendrickson.

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DealerRater Jul 6, 2018

I bought a 2017 Jeep Grand Cherokee in May of 2017. I live near Indianapolis and therefore usually have service at another dealer in Indianapolis. However, I was in Monticello on vacation and asked if I could get the recall addressed. The entire recall service only took about 15 minutes. The dealer in Indianapolis told me they would need my car for a half of a day and didn't have the parts. Come to find out the recall was only a software upgrade. I highly recommend Hendrickson Chrysler/Jeep/Dodge for their honest and professional service team.

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DealerRater Apr 5, 2018

We have bought 5 vehicles through Hendrickson Chrysler Dodge Jeep Ram of Monticello. We have went back to our first salesman every time, Chris Steinbarger!! Chris always has the answers to all our questions, I don't know how he knows so much about every vehicle there but he always does!! He is super polite, not pushy but when he knows what we're looking for he always has recommendations for us! 5 stars to Chris!!! We have always used the service Dept for our oil changes, alignments, tire rotation, etc. Everyone in service is professional, polite, & always on time!! 5 stars ... Read More

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DealerRater Mar 17, 2018

This is our second vehicle from Hendrickson. This time was no different than the last one. Exceptional! They worked with our payment range and provided us a truck to suit our needs.

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DealerRater Feb 23, 2018

Was an excellent, friendly service. On time, short wait. Had my vehicle in on time and was a very short time before done Also spoke with a sales person about new lease and they are very knowable on friendly

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DealerRater Oct 30, 2017

Appointment available for our work schedule. Very friendly & helpful staff. Grandkids had an e learning day and was able to tap into wifi. Had a problem with cup holder for back seat passengers, could not close. Funny service man said "found 1/2 bushel of napkins." Now it closes! Thanks heaps!!

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DealerRater Sep 9, 2017

I scheduled an oil change and tire rotation for my Chrysler 300 over the internet. I arrived early and dropped the car off. When I came back from breakfast I had a minimal wait and was notified the car was done. Every one in this dealership has been a pleasure to deal with.

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DealerRater Apr 30, 2017

We had our 2017 Jeep to two Dealerships in FL and our problem was not corrected. Came home to our local dealership and they found the problem right away. It's too bad all dealerships do not have service techs that know how to detect problems with the vehicles they service. Thanks again to Clark and all his people in the Service Department. Appreciate you all.

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DealerRater Mar 28, 2017

Totally a quick, no hassle, enjoyable experience. Curt was very knowledgeable and helpful but not pushy. Most salesman try and tell you what you need but Curt let us tell him what we wanted and he took care of it. The whole process took very little time. The whole staff have there act together and they did a excellent job. Thank You, Jack and Betty Jones

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DealerRater Mar 5, 2017

Excellent experience ! Rose, George and Curt treated us like family . We love our new truck . I would highly recommend getting your next vehicle from this wonderful dealership . Thank You !!

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DealerRater Jan 13, 2017

From the Management to the Sales, Service and other team members Hendrickson makes your experience wonderful! We will always take and refer and refer business to them. They treat you like one of the family.

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DealerRater Oct 24, 2016

Getting a new vehicle was not necessarily high on our priority list but circumstances have a way of forcing changes. I visited multiple locations/brands and just couldn't find a new truck that would fit my needs and pocket book. Until I came to Hendrickson. Between Chris Stienbarger and Rose Hunt I couldn't have had a better transaction. They were not only very helpful but patient. They took the time over weeks of me coming in and out of the dealership to find a truck that not only was New and 4X4 but fit my budget. Thank you ... Read More

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DealerRater Aug 14, 2016

Big Thank You to Chri Steinberger getting Jim and Cathy into our new Jeep Cherokee . Thank You Service Dept. for a on the spot appt. for oil change and tire rotation. Great Staff

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DealerRater Jul 31, 2016

The entire experience from start to finish was great. They made it as pain free as could be...highly recommend Curt and Hendrickson Motors! Will have my recommendation and repeat business.

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DealerRater Jul 15, 2016

The Sales team is very informative and service oriented. Went out of their way to ensure I had all I needed. Very good price too!

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DealerRater Jun 15, 2016

At no time have we been mistreated at your dealership. Your service and sales staff are the best. When we call for an appointment for service our needs are fulfilled quickly.

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DealerRater Jul 13, 2010

First, Hendrickson's is not my home dealership; I am an out-of-towner staying in Monticello for the summer. STILL received terrific treatment. Had my 2001 300M in for routine maintenance, but had mentioned having had a slow tire leak for ages; other dealerships had just aired the tire and told me I had a damaged rim. Hendrickson's found a nail in the tire. Then besides my having an oil change and inexpensive belts changed, service recommended I have both the timing belt and water pump replaced; at first I wasn't going to, and Hendrickson's was fine with that, ... Read More

First, Hendrickson's is not my home dealership; I am an out-of-towner staying in Monticello for the summer. STILL received terrific treatment. Had my 2001 300M in for routine maintenance, but had mentioned having had a slow tire leak for ages; other dealerships had just aired the tire and told me I had a damaged rim. Hendrickson's found a nail in the tire. Then besides my having an oil change and inexpensive belts changed, service recommended I have both the timing belt and water pump replaced; at first I wasn't going to, and Hendrickson's was fine with that, but the more I thought about it, the more I felt that since the car had just turned 100,000 miles, having the additional work done was a good idea. Got the car back, drove it just around town for a week, and then on my first long trip, the car overheated 100 miles in. I called Hendrickson's and they told me what to do -- shepherded me through adding water to the coolant and then directed me to a Indianapolis dealership for additional help. That Indianapolis dealership turned out to be a bunch of gotcha' types -- upon hearing that my car had overheated, they immediately told me I'd need a new $4,000 engine. When I refused, they said they wanted at least to diagnose the car -- for only $95.00. Surprise, surprise, their diagnosis remained that my engine was ruined; Hendrickson's, in the meantime, didn't believe the second dealership's ruling, offered me a rental car (which I didn't need due to having already arranged alternative transportation), and flatbedded my car the 100 miles back to Monticello -- all on their dime. They then worked on my car -- still on their dime -- to figure out what had caused the overheating; ultimately, diagnosed that aluminum shavings left from work done two years earlier when a head gasket had blown were the source of the problem. My car is now running beautifully -- have put almost 2,000 miles on it since its return on July 5, in spite of the second dealership's service manager's doom and gloom prediction that my engine is STILL damaged and will need major repair shortly. Many many thanks to Hendrickson's for taking the time to diagnose accurately what was going on with my car and for being so professional -- also for being persistent enough and car-smart enough to figure out what was really going on with my 300M.

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Twin Lakes Chrysler Dodge Jeep Ram Reviews

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Twin Lakes Chrysler Dodge Jeep Ram Reviews

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