My experience with this dealership has been outstanding from the moment of our first encounter. From sales staff to service staff, everyone has been relaxed, friendly and professional. I would highly recommend this Twin Lakes Chrysler/Ram.
We are already loving our new car! When we finally made the decision to purchase another vehicle, we are eager to see what Twin Lakes Chrysler Dodge Jeep and Ram could do for us. After my moms vehicle broke down outside the dealership a few months back, they were out there helping us get out if the road and to safety. They even got her in another car right away so she could finally be rid of the one that caused her issues from the start. They were all super friendly and helpful then, so we were hoping we would ...
Darney was the best person to work with by far! He gave me a lot of options to choose from and hyped me up when i found what i wanted. He seemed more excited then i was when it came down to driving off in my new car! This was my first big purchase EVER and i put my trust in these people and they didnt let me down. I went to look at what i wanted and i walked away with exactly that. Thank you Darney, for making my wish come true!
Great people n great job
The overall vehicle purchasing experience went so smoothly from sales to financing. Darney is the best salesperson I have ever worked with.
Very pleased with the overall experience. Will definitely be my go to when the wife's lease expires.
They have very good and nice staff there..i would recommend anyone to go there for a good and nice vehicles...
While getting my oil change ,etc. the service department contacted me that my tires were pretty worn out and they had a special going on that if you purchased 3 tires you could get the 4th for $1.00 so I said go ahead and order them in. They called to say they were in, I made an appointed and they installed the tires and aligned the the entire car. Great service!
Had an oil change and new tires. Prompt and courteous service. In and out time was great. Wifi sucks pondwater...
They are very good at the services they provide for my auto I have been a loyal customer for this dealership for years Very happy with my experiences there always Great people too “ Friendly and professional salespeople Excellent service department I will HIGHLY RECOMMEND THIS DEALERSHIP “ THANK YOU ALL “
Phil Weishaar was awesome. Easy to work with and get looking until we found exactly what I wanted. Easy financing and closing. All were super friendly.
Great service friendly staff every time I go to the dealership I am always treated well I have had my problem taken care of the service department always treats me well
Working with our salesman, Curt, was an excellent experience. He was always in communication with us. We love our new 2020 Ram 1500 Laramie! Thank you!
Always pleased with service center nothing bad to say at all.
Took my Ram in for an oil change, tire rotation, and a couple small warranty items. I had to bring it back when the parts came in. Didn't have any problems, staff was friendly and helpful.
Awesome service, great prices, where you are treated as a real person.
Took our 2015 jeep in to have transmission looked at since their is a re- call on transmission in our jeep transmission checked out good but while they had jeep and drove it they ran over a nail we had a flat when we pulled in parking lot went in told them and they fixed it no questions asked!! And only took 15 mins
Service was fast and people are friendly. Quality always. I would recommend to anyone needing service to check them out. A+A+A+ Great People
Always great and dependable service, I trust my advisor Cody to always let me know what my Jeep needs. The technicians are knowledgeable, Darron is great at diagnosis and repairing whatever I need.
First time buying a vehicle 300 miles away, completely over the phone, and during a pandemic. Everything was smooth as silk with an awesome truck delivered to my door - not a single hiccup. Thank you Darney and Chris.
Prompt, courteous, excellent service center. Polite, friendly, professional, always has the customer in mind. Top notch break room, service was standard amount of time for an oil change and car inspection.
Made process easy, and smooth. They did what they could to get me into my new vehicle. Made the experience worth it. Really great guys!
This was a excellent experience! My salesman was awesome and help to change my mind on buying my last Ram outright for a new 2020. I love the new truck.
We bought new cheerekee and love it 5 th car &truck from same dealership and sales person. Will buy next vehicle from there. Service dept. is on the ball
In the morning I called to schedule an oil change. I was offered a number of times that day. I picked 1:30. When I walked in, they were ready for me. I waiting in a comfortable lounge, free pop and snacks. The job was complete in about a half hour.
Fast service and actually did more at no extra charge! Finally found a Jeep dealer!
You are very welcome. I'm very happy with my vehicle and the service I received from Darney, I appreciate his support even though the transaction is done.
I' was looking for a great SUV and I found one here really nice and professional people
Great place to find a Great deal!
Always a great experience, dealing with Twin Lakes CDJR!! Their Sales, Service and Parts Departments are first rate! I am treated as a valued customer and always have been!!
I’ve been coming to this location for years and my mother before me. Great quality service and warm friendly people.
Great people! Wonderful service department!
My family and I were on vacation, broke down, and decided to buy a newer vehicle and continue on. Very thankful we were close to Twin Lakes Chrysler! Chris was very professional and over the top with customer service. If you are needing a new vehicle this is the place for you.
Friendly staff , no high pressure
Very friendly, got us in and out on our first oil change. Everyone on the sales staff was friendly and talkative. Keep up the good work, that’s what makes life long customers..
Jon Frame helped me switch my lease over while I was waiting on my Compass to get serviced. Left in a new Renegade. Love it! Staff was all very helpful. Highly recommended.
Bought a nice 17 Dodge Journey well under blue book. See Chris there he will take care of you.
Everyone was so helpful and kind to me when buying my new 2018 jeep wrangled sport.
Bought a beautiful GMC Sierra truck yesterday !! Toby our salesman was outstanding & Chris in finance dept was great ! Will definitely be back when we are ready for another vehicle. Everyone else there were very kind.
They were excellent!!! They were on mt issue and resolved it. I am sorry i didnt get both of the gentleman names , but they were awesome!! Thank u sooo much...
Great service. Quick service. My Jeep runs awesome. Thank you very much!!
Good service... fast and friendly
These guys are great!!! I like the no pressure service. Based on the past, I'll buy my next Jeep here.
Just bought a 2016 Dodge Ram at Twin Lakes Chrysler Jeep. Got a great deal. They gave me a a very, very good trade in on my old Ford 250. Would definitely buy from them again.
Great service from beginning to end. Thanks
Staff is always helpful and courteous. The work was done before the time quoted. I chose your service dept. due to their professionalism. Thank you!
The folks took great care of us under a tight deadline!!
I fill like family when I stop in every one knows my name and my guy chris he knows what I want before I do Hendrickson will always get my businesses
It was a very pleasant experience. Curt was great to work with. I will definitely be back in the future.
Best people to work with. Always friendly and available to answer any question no matter how small. Have purchased 3 vehicles from them and will not go anywhere else. 😍
This 5 stars is for their service department. My last visit was seamless and fast. They found my electrical issue when another shop could not, and fixed it quickly. Andrew is always a pleasure to work with and you can tell really cares about taking care of the customers.
The service staff has always went over and above expectations. Hopefully with the new owners they'll leave the sales and service staff intact. I drive 45 minutes to Monticello for the excellent way I've been taken care of,from Mr. Brazzle and your service department. This is my 5th vehicle I've purchased and I've sent 5 others over and they've purchased also 2 this year and it's been because of quality results. I understand that with new owners comes different ideas,but sometimes if it works well why change. Thank you Richard Lee Walton indiana
Nice people, and very happy with my purchase!
They are pleasant to deal with, and are willing to answer any questions you have. That are also informative of letting you know what you need in the care of your vehicle.
I like this place because everyone is so polite, and knows what they are doing your personal knows how to fix a auto the first time I’ve been to other places I was not so lucky. It feels like a real home town place.
Great staff! Great Management! Will be doing future purchases at this dealership from such a great team of people! Chris, Chris, and Rose really made it feel like you were dealing with family and not sales team. Thank you for the great experience.
Was well pleased with the service.Will certainly return.
This is such a friendly place. They are not pushy and make you feel so comfortable. We have shopped around online and at other dealerships for a used vans and bought one here today. They have Great prices and have that hometown feel. They say they will work with you and they do. Thank you to our salesman Chris you are great at your job.
Purchased my 2012 town and Country from here. Wonderful staff out front and back in the service department. Employees are knowledgeable and prompt to help with all your vehicles maintanance and repair needs.
Front end was squeaking and cable on passenger side mirror was broken. Fixed everything quickly. Great job. Changed control arms and replaced the broken cable.
The people are very nice and always ready to help you and they have a great selection of vehicles and truck and they go out of the way to help you
Hendrickson always gets me right in for service. I buy and have all my vehicles serviced, they are alway kind and efficient. Would recommend friends and family to shop Hendrickson.
I bought a 2017 Jeep Grand Cherokee in May of 2017. I live near Indianapolis and therefore usually have service at another dealer in Indianapolis. However, I was in Monticello on vacation and asked if I could get the recall addressed. The entire recall service only took about 15 minutes. The dealer in Indianapolis told me they would need my car for a half of a day and didn't have the parts. Come to find out the recall was only a software upgrade. I highly recommend Hendrickson Chrysler/Jeep/Dodge for their honest and professional service team.
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